Refund Policy
We lead with genuinely free tests so you can decide with evidence — and if a paid plan still isn't right, here's exactly how refunds work. Last updated 28 July 2026.
1. Try before you buy
Every exam on ExamguruX includes genuinely free full-length and topic tests with complete solutions. We encourage you to use these to evaluate the platform thoroughly before purchasing a paid plan — this free-first approach is the best way to make sure a plan is right for you.
This policy was last updated on 28 July 2026.
2. Refund window
If you purchase a Pro or All-Access plan and are not satisfied, you may request a refund within 7 days of purchase, provided you have not substantially consumed the paid content (for example, by completing a large share of the premium mock tests).
Requests made after the 7-day window, or where the paid content has been substantially used, may not be eligible for a refund.
3. How to request a refund
Email examgurux@gmail.com from your registered email address with your order details and the reason for your request. We aim to acknowledge refund requests within one business day and to process approved refunds within 5–7 business days to the original payment method.
4. Non-refundable situations
Refunds are generally not available where a plan has been substantially used, where a request falls outside the refund window, or where a plan was purchased through a non-standard promotion that is stated to be non-refundable.
5. Changes and contact
We may update this Refund Policy from time to time; the current version always appears on this page.
For any question about billing or refunds, contact examgurux@gmail.com.